System "countersignature publicity and implementation" problem "on-site solution" cooperation "implementation sheet supervision" management "information control"

Strong departmental walls, focusing only on their isolated activities, the feelings of their superiors and local efficiency... These are bureaucratic and rigid phenomena in the evolution of organizational culture of large enterprises, which seriously affect the improvement of the overall efficiency of the company and the realization of the overall goal. From the company's strategic management to core operation and then to support management, we need to strengthen platform construction, optimize resource management, ensure efficient team cooperation and realize effective team output.

Shandong Hugerubber Co., Ltd. has explored and formed many platforms to facilitate communication and docking between departments in daily practical work based on the enterprise spirit of "constant morality, coexistence and win-win" and the management concept of "planning, control, efficiency and implementation", which has opened up new ideas for zero defect management.

1、 Platform for countersignature and publicity and implementation meeting. Before the issuance of the company's notice, system, process, scheme and other documents, the drafting department shall organize and cooperate with the Department for review and countersignature, so as to achieve the effect of brainstorming and joint management. Countersignature includes notification countersignature and decision-making countersignature. Notification matters require countersignature to achieve the purpose of dissemination, penetration and convenient implementation. The introduction of systems, schemes, processes and other matters under joint management shall be reviewed by the signature of the draft by each cooperating department, and the drafting department shall timely improve relevant measures in the resolution, so as to achieve the effect of check, supervision and reminder. At the same time, the introduction of notices, resolutions, plans, processes and systems should be implemented at all levels in the form of publicity and implementation meetings to ensure that all departments are clear and connected from top to bottom. In addition, standard setters and regulations issuers should independently and consciously supervise the implementation of standards and regulations. Only by comprehensively improving the executive power of the system, the operation of enterprises will be more smooth.

2、 On site problem solving team platform. At present, the production work is the most important work of the company. In order to find and solve the problems or hidden dangers on the production site in time and effectively, the company has established an on-site problem solving team. Most of the members of the on-site problem solving team are middle and grass-roots managers. They are closest to the grass-roots employees on the front-line site and have the most comprehensive information in the responsible section. They can find problems in the shortest time and feed back to the personnel of relevant departments in the shortest time, so that they can spend the shortest time on the problem site to make the most direct and clear judgment, Come up with the most effective solution. The company's on-site problem handling team is led by the production department and coordinated by other on-site departments to record the problem handling process in the form of work docking sheet, so as to ensure that the on-site work of each workshop is clear and direct, the work information is transparent and smooth, and avoid all kinds of unnecessary waste due to poor waiting for approval scheme and information.

3、 Work implementation sheet platform. "Planning, control, efficiency and implementation" focuses on efficiency and implementation at this stage. In order to ensure that all departments can surpass departmental interests, coordinate and cooperate according to their respective responsibilities, better serve the whole and promote the smooth implementation of the whole work, the company advocates the use of work implementation sheet. In view of the joint management of matters and the need to cooperate with communication to solve problems between departments, the work implementation sheet is used to record the docking work between departments. The work implementation sheet issued by the initiating department is required to have clear responsibilities and specific completion time. The receiving department implements the work and takes solving the completion problem as the only evaluation standard. The use of the work implementation form strengthens the role of checking, supervising and reminding among departments, and realizes the starting point and foothold of "arrangement, implementation, supervision and effectiveness".

4、 Information platform. In July 2013, the company decided to speed up the company's information construction, formulate the development objectives of information work, systematically promote the integration of two management systems, establish an enterprise information portal, and highly integrate the seamless connection of MES (production and manufacturing execution system) and ERP (Enterprise Resource Planning) in combination with the enterprise's own development needs, It is highly integrated with OA office automation (including mobile office of mobile terminal), security video monitoring system, all-in-one card platform integrating attendance and consumption, and audio and video information release system, so as to fully realize the control of enterprise resources and processes, including the business flow between branches and the business flow connection of various departments. In addition, the company's mobile website and wechat platform are in trial operation.

By promoting the construction of departmental platform, all departments of Shandong Hugerubber Co., Ltd. began to accept and adapt to the standardized process of inter departmental coordination and communication, improved work efficiency, achieved the purpose of value-added and efficiency, and promoted the sustainable, rapid and healthy development of the company.